The Stawki Bet platform, including its employees, agents, partners and suppliers, processes users’ personal data. This data includes names, addresses, telephone numbers and email addresses, which are collected during registration, when sending enquiries or during the verification process. The main purpose of processing this data is to provide a full range of services, including creating and managing an account, handling support requests and complying with legal requirements such as age verification.
By using our services, you confirm your consent to the Privacy Policy, which includes permission to process data for account creation and management, providing necessary services, verifying the accuracy of information and compiling statistical reports. In some cases, data may be shared with third parties such as financial institutions and credit organizations to ensure compliance with legal requirements.
Stawki Bet does not engage in sending unsolicited commercial offers or third party advertisements. However, the user’s name and region may be used for marketing purposes. Records of telephone calls with customer support may be kept for training and security purposes. In the event of a transfer or sale of the business, user information may be transferred to the new owners. If a user wishes to stop the processing of their data, they can contact customer support and appropriate action will be taken. Records of authentication shall only be kept for as long as necessary to achieve the intended purposes and to resolve any disputes.
Collection and use of data
In order to ensure a quality service and compliance with legal requirements, the Stawki Bet platform collects various data about users. This data includes personal data (name, address, date of birth), contact data (phone number, email address) and financial data for transaction processing. The data is used to create and manage accounts, provide support, perform due diligence, and notify users of promotions and events.
1. User data is collected for the following purposes:
- Creating an account and providing access to all platform features, including betting and gaming;
- Handling queries and requests through support and responding to them quickly;
- Compliance with registration rules, such as age verification, and notification of events.
2. The Stawki Bet Platform also uses user information and may share data with partners and suppliers who process it on behalf of Stawki Bet for the following purposes:
- Creation, operation and maintenance of user accounts;
- Provision of required services and performance of related tasks;
- Verifying the accuracy of user information, including sharing data with third parties (financial institutions, age verification services and credit organisations);
- Preparation of statistical reports on the use of services;
- Providing personalised marketing materials;
- Regular updates on service changes, technical updates and policies, including the Privacy Policy;
- Compliance with statutory requirements and legal procedures to protect the interests of competent authorities;
- Investigating suspicious, illegal or fraudulent activities related to the services;
- Reporting crimes or suspected crimes, such as money laundering or fraud, and fulfilling contractual obligations to the user.
3. Stawki Bet does not engage in the sending of unsolicited commercial offers or third party advertisements.
4. The user’s name and/or region may be used for advertising and marketing purposes.
5. Records of telephone conversations with the customer support department are kept for training and security purposes.
6. In the event of a transfer or sale of the business, user information may be transferred to the new owners, including in cases of corporate restructuring.
7. If the user wishes to terminate the processing of his/her data for these purposes, he/she may contact customer support and appropriate measures will be taken.
8. Video verification records shall be kept only for as long as necessary to achieve the stated purposes and to resolve any disputes.
Updating user information
Users can update or delete their personal information at any time via the “My Account/Account Details” section of the Stawki Bet platform, if this feature is available. This allows for timely updates to ensure the accuracy and timeliness of the data.
If it is not possible to update the data independently, the user can contact customer support, who will quickly make the necessary changes to the account data. This helps maintain data accuracy and ensures that updates are performed correctly.
Flexibility in the management of personal data is an important part of Stawki Bet’s Privacy Policy. It gives users control over their information, which helps maintain a high level of security and trust in the platform. The ability to update data also helps to comply with legal requirements and the platform’s internal rules.